B2B Trade Deliveries. Seamlessly Resolved.
Empower your delivery teams with Radaro’s purpose-built functionality, driving on-road and backend efficiencies – all whilst creating data and transparency.
Trusted by Premium Brands
Seeing is believing
Book a demo to see how Radaro can revolutionise your trade and B2B delivery operations.
What Brands say about Radaro
Don’t take our word for it. See what our customers have to say.
We have saved multiple hours weekly by reducing our phone enquiries on where customers deliveries are and what time they will be delivered. We also love the routing, dispatch and checklist software which enables us to give accurate information consistently to our customers, staff and service providers.
National Operations Manager
Real-time customer feedback in Radaro have resulted in a 25% increase in same-day dispute resolution within the first month implementation.
For Managers
- Cost Efficient Route Optimisation
- Zone-Based Capacity Management
- Realtime Low Feedback Escalations
Cost Efficient Route Optimisation
Radaro’s route optimisation engine is second to none when it comes to efficient delivery planning and sequencing. Our software takes into account a range of operational constraints, including vehicle capacity, driver availability, breaks, restrictions, and more. By factoring in these unique variables, Radaro helps you optimise your delivery routes and streamline your operations like never before.
Zone-Based Capacity Management
Efficiently streamline the management of delivery slot availability across regions with zone-based capacity handling. Offer customers the flexibility to choose their preferred delivery date and time window, while the backend dynamically adjusts the availability of delivery slots in response to customer selections and submissions.
Realtime Low Feedback Escalations
Gain real-time email and API notifications for customer negative feedback generated through a 5-Star rating system. This enables management teams to promptly and efficiently address customer disputes and complaints, ensuring timely resolution.
For Drivers
- Driver Fatigue Management
- Job History Review
- Configurable Driver Apps
- Line-Level Product Summaries
Driver Fatigue Management
Effectively manage driver fatigue by utilising interval-based break reminders, tracking break times, and automatic force-offline functionality.
Job History Review
Reviewing completed jobs has never been easier! Your drivers can effortlessly access their job history and view captured information with just a few taps directly within the driver app.
Configurable Driver Apps
Radaro’s cutting-edge route optimisation equips drivers with an intuitive, step-by-step job sequence complemented by an aerial overview of all essential job-related information. Drivers receive updates on delivery windows communicated to customers and real-time traffic-based arrival ETAs, effortlessly aligning their schedule for the day.
Line-Level Product Summaries
Attain precise control over inventory distribution by equipping your delivery teams with in-depth product information, daily overviews, quantity management, and item-specific alerts through an intuitive driver app.
For Customers
- Customer Feedback Reminders
- Real-Time Tracking
- Customer Queuing
- Post-Delivery Feedback
Customer Feedback Reminders
Ensure consistent acquisition of customer feedback with automatic reminders triggered at regular intervals. This helps maintain heightened levels of customer engagement and feedback participation.
Real-Time Tracking
Offer your customers an Uber-esque live tracking experience, complete with real-time monitoring of the driver’s location as they navigate to the customer’s destination. Dynamic ETAs are calibrated based on the driver’s position and traffic conditions, guaranteeing customers stay well-informed throughout the journey.
Customer Queuing
Enhance your Delivery In Full, On Time (DIFOT) performance with Radaro’s customer queuing feature. This capability grants your customers an extra layer of transparency regarding arrivals by offering dynamic updates as drivers progress through their stops throughout the day.
Post-Delivery Feedback
Capture customer feedback immediately after job completion through a 5-star rating system and comments. Radaro promptly escalates any low customer feedback based on a star rating threshold of your choice, utilising both email and API, enabling swift and efficient resolution of customer concerns.