Retail Delivery. Solved.
Elevate your Brand and customer experience with Radaro’s purpose-built functionality, driving on-road and backend efficiencies – all whilst creating data and transparency.
Trusted by Premium Retail Brands
Seeing is believing
Book a demo to see how Radaro can revolutionise your retail operations.
What Brands say about Radaro
Don’t take our word for it. See what our customers have to say.
Our failed deliveries have been reduced by half through the review of root causes and implementation of corrective actions using Radaro.
National Despatch Operations Manager
Real-time customer feedback in Radaro typically result in a significant increase in same-day dispute resolution.
For Managers
- Complete Network Visibility
- Compliance Checklists
- Streamlined Driver / Carrier Onboarding
Complete Network Visibility
Achieve comprehensive oversight of your outbound network, encompassing both owned and contracted fleets. Radaro empowers you with live updates on job progress and driver status, ensuring unparalleled transparency.
Compliance Checklists
Ensure total adherence of drivers to exhaustive chain-of-responsibility checklists, which is recorded instantaneously within the Radaro management interface. This includes the activation of email and API-driven notifications in case of non-compliant responses, supplemented with visual evidence and driver commentary.
Streamlined Driver / Carrier Onboarding
Effortlessly integrate your team of drivers, whether they are in-house or part of a contracted network, using the seamless onboarding process available directly through the Radaro management interface.
For Drivers
- Driver Chain of Responsibility
- Detailed Work Instructions
- Comprehensive Digital POD’s
- Driver Schedules
Driver Chain of Responsibility
Establish a fluid chain of responsibility for drivers through Radaro’s Start of Day Checklists. Radaro’s SoD checklists are fully customisable, featuring immediate email escalations in cases of non-compliance, and include the ability to attach requisite photos and comments.
Detailed Work Instructions
Empower your outbound teams with detailed job descriptions in rich text format that encompass an abundance of information, including order invoices and tabulated data. Further augment these descriptions with embedded videos, Google Street View images, PDF documents, and much more – the possibilities are boundless.
Comprehensive Digital POD’s
Radaro’s top-tier Proof of Delivery (POD) recording process allows for limitless photo capture or upload, customer signatures with customised confirmation messaging, driver commentary, and PDF document scanning. This assures that Radaro serves as a unified platform for not just visual evidence, but for all aspects pertinent to your delivery.
Driver Schedules
Empower your outbound teams by providing them with the flexibility to define their shift times and availability. This information is integrated seamlessly as a constraint within Radaro’s route optimisation engine, ensuring precise job assignments that are in sync with each team member’s availability.
For Customers
- Event-Based Customer Notifications
- Customer Self-Scheduling
- Real-Time Tracking
- Customer Surveys and NPS
Event-Based Customer Notifications
Alleviate customer apprehension and establish clear expectations through tailored event-based SMS and Email notifications. Radaro offers versatile notification settings, encompassing multiple layers that can be customised according to your preferences.
Customer Self-Scheduling
Empower your delivery teams with a streamlined collection workflow for warehouses, stores, or distribution centers. Radaro’s all-encompassing pickup procedure enables drivers to document visual proof at the pickup point, incorporating barcode scanning, signatures, and comments.
Real-Time Tracking
Offer your customers an Uber-esque live tracking experience, complete with real-time monitoring of the driver’s location as they navigate to the customer’s destination. Dynamic ETAs are calibrated based on the driver’s position and traffic conditions, guaranteeing customers stay well-informed throughout the journey.
Customer Surveys and NPS
Effortlessly gauge customer loyalty towards your brand and gather specific feedback for each business unit with Radaro’s leading-edge customer surveys and Net Promoter Score (NPS). These can be fully customised in various response formats for a comprehensive understanding of customer sentiment.